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Cookie Policy

Last Updated: January 2025

UAE Legal Compliance

This document complies with UAE regulations including Dubai Land Department (DLD), Real Estate Regulatory Agency (RERA), and federal data protection laws.

1. Introduction

This Cookie Policy explains how RealEstatePro ("we," "our," or "us") uses cookies and similar technologies on our website in compliance with UAE data protection laws and the Telecommunications and Digital Government Regulatory Authority (TDRA) guidelines.

By using our website, you consent to the use of cookies as described in this policy. You can control and manage cookies through your browser settings at any time.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites:

  • Remember your preferences and settings
  • Improve your browsing experience
  • Understand how you use the website
  • Provide personalized content
  • Enhance website security

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Authentication cookies (to keep you logged in)
  • Security cookies (to protect against fraud)
  • Load balancing cookies (to ensure website stability)
  • Session management cookies

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics (to track website usage)
  • Page load time monitoring
  • Error tracking and reporting
  • Traffic source analysis

3.3 Functionality Cookies

These cookies enhance your experience by remembering your choices:

  • Language preferences
  • Region/location settings
  • Search filters and saved searches
  • Property favorites and wishlists
  • Display preferences (list/grid view)

3.4 Targeting/Advertising Cookies

These cookies are used to deliver relevant advertisements:

  • Social media advertising (Facebook, Instagram, LinkedIn)
  • Google Ads remarketing
  • Property recommendation algorithms
  • Third-party advertising networks

4. Third-Party Cookies

We use services from third parties that may place their own cookies on your device:

Analytics Services

  • Google Analytics
  • Microsoft Clarity
  • Hotjar (heatmaps and session recordings)

Social Media Platforms

  • Facebook Pixel
  • LinkedIn Insight Tag
  • Twitter Analytics
  • Instagram Tracking

Advertising Networks

  • Google Ads
  • Property portals (Bayut, Dubizzle, Property Finder)
  • Real estate marketing platforms

5. Cookie Duration

Cookies can be classified by their duration:

5.1 Session Cookies

Temporary cookies that are deleted when you close your browser. Used for basic website functionality.

5.2 Persistent Cookies

Remain on your device for a set period (or until manually deleted). Durations vary:

  • Functionality cookies: 1-12 months
  • Analytics cookies: 24 months
  • Advertising cookies: 3-12 months

6. How to Manage Cookies

You have several options to control and manage cookies:

6.1 Browser Settings

Most browsers allow you to:

  • View cookies stored on your device
  • Delete all cookies or specific cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear cookies when closing the browser

6.2 Browser-Specific Instructions

Google Chrome:

Settings → Privacy and Security → Cookies and other site data

Safari:

Preferences → Privacy → Manage Website Data

Firefox:

Options → Privacy & Security → Cookies and Site Data

Microsoft Edge:

Settings → Privacy, search, and services → Cookies and site data

6.3 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • View detailed information about each cookie type

7. Impact of Disabling Cookies

If you disable cookies, some website features may not function properly:

  • Unable to save property searches or favorites
  • Need to log in each time you visit
  • Preferences won't be remembered
  • Less personalized experience
  • Some interactive features may not work

8. Mobile Devices

For mobile devices, you can manage cookies through:

  • iOS: Settings → Safari → Block All Cookies
  • Android: Settings → Privacy → Clear browsing data
  • Mobile app settings (if applicable)

9. Data Protection Compliance

Our cookie practices comply with:

  • UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection)
  • TDRA Electronic Transactions Regulations
  • Dubai Data Dissemination Policy
  • International privacy standards (where applicable)

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. Material changes will be notified through our website, and the "Last Updated" date will be revised accordingly.

11. Contact Us

For questions about our cookie practices:

RealEstatePro

Email: privacy@realestatepro.ae

Phone: +971 4 XXX XXXX

Address: Dubai, United Arab Emirates

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Need Help?

Have questions about our legal policies? Contact our legal team.

legal@realestatepro.ae

Certified & Compliant

RERA Registered
DLD Approved
UAE Legal Standards